Reviews

Capital.com Review 2023 - Safe or Scam? Read First!

By Stefano Treviso , Updated on: Apr 07 2023.

Capital.com in a Nutshell

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83.45% of retail CFD accounts lose money.

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Capital.com in 60 seconds

• Over 4,500+ different assets including CFDs and real stocks
• Proprietary platform, Tradingview and MT4&5
• No commissions and competitive spreads

Capital.com is a global broker founded in 2016 that specialises in CFDs trading with an offering of more than 4,000 different assets along with several trading platforms (TradingView, MT4, MT5 and their own).

Capital.com Full Review

• Is Capital.com safe or a scam?
• Capital.com Minimum Deposit and Withdrawal
• Capital.com Available Assets
• Capital.com Mobile Platform Review
• Capital.com Web Trading Platform Review
• Capital.com Fees
• Verdict

Is Capital.com safe or a scam?

Capital.com is reliable and well regulated by reputable institutions. Let's go over each one of their licenses:

• CySec: the Cyprus Securities and Exchange Commission. Capital Com SV Investments Ltd holds the license  # 319/17.
• FCA: the Financial Conduct Authority (UK). Capital Com (UK) Ltd has the registration number 793714.
• ASIC: Capital Com Australia Limited holds license AFSL 513393.
• NBRB: the National Bank of the Republic of Belarus. Capital Com (Bel) is registered with #193225654.

From the above list, we can conclude that they hold 2 high value financial licenses and 2 mid-value ones. While analysing their online reputation, we were pleased to find a great amount of positive reviews in several web portals.

In order for Capital.com to increase their reputation, they must continue to acquire new high value financial licenses and continuously improve their offering and reputation.

Capital.com Minimum Deposit and Withdrawal

Capital.com’s minimum deposit is 20 €, USD or GBP for all payment methods except wire transfer, which has a 250 € (or the equivalent in the currency of your trading account).

Their payment methods are:

• Credit/Debit cards
• Bank Transfers
• Sofort
• iDeal
• Giropay
• Multibanko
• QIWI
• Webmoney
• Trustly
• ApplePay

* Not all deposit methods are available in Australia.

Base Currencies

Capital.com supports the following base currencies:

• United States Dollar
• Great British Pound
• Euro
• Polish Zloty
• Australian Dollar

Capital.com Available Assets

Capital.com is a great overall-choice for traders looking for asset variety. While it is true that they do not provide exorbitant amounts of assets, they indeed have done a great job in crafting their offer. Let's compare it to similar competitors:

Capital.com's offer can definitely beat or be beaten by some of its competitors when it comes to highly-targeted offers such as focusing exclusively on stocks or currency pairs but when compared as a whole, they definitely have an edge over the majority of retail brokers.

Capital.com Trading Fees

Capital.com charges spread and overnight fees when a trade is opened with leverage.

Spreads

Capital.com's spreads are dynamic (constantly changing according to market conditions). Their current offering is definitely competitive when compared to most of their similar user-friendly peers out there. Let's compare them using some of the most commonly traded assets:

When it comes to currencies and commodities, Capital.com's spreads are definitely amongst the best ones out there in the realm of commission-free brokers. On the other hand, for equities they definitely have a moderate markup applied.

Commissions & Fees

Capital.com is a commission-free broker, meaning that they don't charge any in-and-out fees on their trades regardless of a user being a retail or a professional client.

Their commission-free offer is definitely at the same level of their most well-known competitors.

Capital.com Mobile Trading Platform Review

We’ve finally made it to the interesting part, platforms. If there is one thing we can say about their platform is that it's beautiful, smooth and fast. It's the perfect combination for beginners and intermediate traders. Here are some of our thoughts:

• Asset classes are very easy to find and sort through from the main window and we appreciate the small preview of the asset’s performance using the red and blue line charts.
• All the bottom options are useful for navigating through your trading needs, yet it should be improved to have a notifications centre easily accessible from there to receive market updates combined with accessible live support.

The moment you click on an asset you’ll go inside this view, the individual asset trade window. Here are a few points:

• Charting tools in this compacted version with limited features work quite well for a quick glance of recent price action.
• Rotating your device horizontally will trigger the fullscreen charting mode where you can use indicators and drawing tools.
• Below the red/blue buttons you’ll find asset information such as trading hours, fees and market updates associated with the asset.
• If you click the buy or sell buttons, you’ll go to the order window where you can open a trade.

We appreciate the simplified design and the fact that colours change everywhere according to the order type, but having more advanced control for orders would be a great way to motivate professional traders to use this platform.

Figuring out the code, if you want to set a stop-loss-limit order on Capital.com’s platform, you’ll have to open a “buy/sell when price is” order (which means limit) and make sure it’s on the opposite direction of your current trade and also make sure that hedging mode is not enabled so that way you can partially close positions or a whole by opening on the opposite direction.

It’s nice to dumb down things, but sometimes trying to make things too easy is exactly the reason why a professional trader might not feel attracted to it, he wants his usual deal found in professional software, but for beginners it’s a sweet spot.

Some additional benefits of Capital.com’s mobile platform are the included educational resources such as a few short video tutorials on the basic concepts of trading and an in-app news feed.

Their A.I technology is still too young and does not present any groundbreaking benefits worth mentioning besides a few behavioural patterns alerts to warn you of potential bad practises. We’re looking forward to seeing new developments in this area.

Capital.com Web Trading Platform Review

Capital.com’s web platform is also built with a very attractive design and ease of use in mind. A few points about it:

• The main window is useful to search assets and open quick trades, we don’t like the lowered chart layout but nothing we can’t live with.
• We appreciate the ability to navigate through all the options in the left menu and the smoothness of each interaction.

Our favourite thing about Capital.com’s web platform is the discovery section, you’ll get all sorts of information from it such as: most traded assets, most volatile, risers, fallers of the day and the cherry on top would be the news and educational resources available at the tip of a finger.

The charts section is simply gorgeous, you can perform technical analysis, add indicators, have browser-like tabs open on top for each chart and trade from them while you glance at the most recent news.

This platform is coming very close to fit the needs of professional traders once they develop some more advanced features.

It should be noted though that professional clients may lose more than they deposit and they are generally not afforded the same level of regulatory protection.

Capital.com Research and Analysis Tools

When it comes to research and analysis tools, the first feature that comes to our minds is their "discover" section in their proprietary platform as traders can quickly look at:

• Most traded assets (it doesn't specify most traded where but we assume it's on their own platform)
• Most volatile assets (same issue as above)
• Risers by percentage change on daily or weekly frequencies
• Fallers by percentage change on daily or weekly frequencies
• Financial news

Besides this tool, Capital.com provides on their website a dedicated section with Financial Analysis, Insights and Explainers.

Capital.com's research and analysis tools are quite limited and designed for beginners looking for potential assets to trade with a simple user interface. Professional traders won't find much value in this tools.

Capital.com Educational Tools

Capital.com's educational tools are quite comprehensive, here are a few:

• Dedicated "Learn to trade" section with hundreds of articles and text-based courses
• Webinars
• A youtube channel led by David Jones (Capital.com's Chief Market Strategist) packed with analysis and tutorials
• A comprehensive financial glossary
• Investmate - their proprietary educational app for beginners looking to enter the markets

By standard, we've never been much appreciative of any broker's financial education tools but in the case of Capital.com we definitely find their offering quite interesting as despite lacking a clearly guided and structured path, they do provide quite a lot of useful resources for new traders.

Verdict

Capital.com developed a buttery-smooth proprietary trading platform and in parallel joined forces with TradingView and MetaQuotes (MT4) to enhance their offering. While using any of their options we had a pleasant and responsive experience.

We feel a little confused by their strategy, it seems as if they want to market themselves as a professional option yet their product seems to be built with beginners and intermediate trader’s needs in mind. If you’re in any of these categories, Capital.com can be an excellent choice.

When it comes to professional traders Capital.com lacks some crucial elements on their offering such as:

• No customisable layouts in their proprietary web trading platform
• No multi chart views on their proprietary trading platform
• Extremely simplified trading orders with lack of choices such as trailing stops
• Only 1,000 real stocks offered
• No 0 spread accounts with ECN pricing

Overall, we believe it’s a great platform for beginner and intermediate traders. They have the potential to become industry leaders as soon as they invest in customising their offer in order to meet the demands of professional traders.

Frequently Asked Questions

Can you trust Capital.com?

Yes you can. Capital.com is regulated by 4 different financial regulators from which 2 belong to our top-tier licenses category: ASIC (Australia) and FCA (United Kingdom). This makes them a trustworthy broker.

Is Capital.com real or fake?

Capital.com is a real broker that holds 4 financial licenses and has physical offices in the United Kingdom, Cyprus and many other locations as they're expanding constantly. 

Is Capital.com a good investment app?

Capital.com is a good broker but not so much an investment app. The difference here lies in the fact that Capital.com's offer is mostly specialised on CFDs which cater more to traders and while they do also offer real stocks for investors their offering is not so big when compared to other brokers.

Remember, the main difference between a trader and an investor when it comes to CFDs is that CFDs are more trading oriented due to their intangible nature (just a contract to speculate) whereas an investor requires real equities to be held for long periods of time.

Is Capital.com better than eToro?

Capital.com is better than eToro in some areas but not in others. Capital.com's platform is smooth, friendly and easy to use. Transactions execute flawlesly and their asset offering is comprehensive. When it comes to other capabilities such as copytrading and social networking, eToro takes the lead with their social trading platform where traders can communicate in several languages and copy each others' trades.

Is it easy to withdraw money from Capital.com?

Withdrawing funds from Capital.com is an easy task. The only requirement to do so is being a verified customer by having submitted your proof of identity and proof of address before any withdrawal occurs. Additionally and if the amounts deposited or withdrawn are large, Capital.com may present other requirements such as proof of source of funds.

Is Capital.com good for beginners?

Capital.com's platform is quite user friendly, responsive and simple which makes them an attractive choice for beginners but in the end we must always remember something: platforms can come in all sizes, colours and shapes but the act of trading itself will carry the same level of difficulty regardless of the quality of the platform. The platform itself will simply make the experience more pleasant but it won't make you a better trader or help you as a beginner to become profitable.

Does Capital.com charge fees?

Yes, Capital.com charges overnight fees on leveraged positions and spreads.

Why can't I withdraw from Capital.com?

The most likely reason why you can't withdraw from Capital.com is due to an issue with your verification process. Capital.com being a regulated broker by several governmental bodies is required to comply with several laws and especially those related to AML (Anti money laundering). If you correctly verify your identity by providing your ID, proof of residence and proof of funds (only if requested to do so) then most likely your withdrawals will be processed without an issue.

Is Capital.com free to use?

Capital.com offers free demo accounts globally for users to trade and practise with virtual money without risking real funds but if you want to trade, this activity will always require real money. A positive point worth mentioning is that they do not charge commissions on their trades and only charge spreads or overnight fees.